According to Ivanka Visnjic and Ronnie Leten, authors of How to collaborate well and scale up fast (Havard Business Review. September–October 2024), “Large firms aren’t designed for moon shots. Their owners don’t like the risks and won’t kill the goose that lays the golden egg. As a result, all too often they end up defaulting to incremental … Read more
To personalize a consumer experience, you must tailor interactions based on customer data such as demographics, purchase history and preferences. As customer expectations have evolved, so has the need for more sophisticated approaches. Enter hyper personalization. While personalization might involve sending a targeted email based on past purchases, “hyper personalization” predicts future behavior and proactively … Read more
Applying Universal Design for Learning (UDL) to an online learning platform like Canvas involves creating an inclusive learning environment that accommodates the varied needs and preferences of all students. UDL is based on three main principles: providing multiple means of engagement, representation, and action and expression. Here’s how you can apply these principles within the … Read more
Universal Design for Learning (UDL) is a framework to improve and optimize teaching and learning for all people based on scientific insights into how humans learn. It involves designing educational environments and products to be usable by the widest range of people without needing adaptation or specialized design. Here are some key principles and practices … Read more
Here are some key universal design principles focus specifically on the design and development of technology products, systems, and interfaces: Accessibility: Ensure that the technology is accessible to individuals with disabilities, including those with visual, auditory, motor, or cognitive impairments. This includes providing alternatives to visual and auditory information, support for assistive technologies, and ensuring compatibility … Read more
Universal Design (UD) is a design philosophy that aims to create products, environments, and systems that are usable by people of all ages, abilities, and backgrounds, to the greatest extent possible, without the need for adaptation or specialized design. The concept originated in architecture but has since expanded to various fields, including product design, communication, … Read more
Experience Design teams don’t just put a couple of nice new UI levels on top of applications. They design the application experience top to bottom for simplicity, mobility, and extensibility. Today, customers move across devices. Depending on the task that they need to do: a simple task that they can complete on their wearable or phone, a … Read more
Experience design (XD) plays a crucial role in leveraging the capabilities of artificial intelligence (AI) and augmented reality (AR) to create engaging, intuitive, and human-centered experiences. Here’s how XD principles intersect with AR and AI: Contextual Awareness AI can help AR applications understand and adapt to the context of the person wearing the headset. By analyzing … Read more
Designing experiences for virtual reality (VR) artificial intelligence (AI) involves considering several key factors to create immersive, intuitive, and engaging interactions. Here’s a breakdown of important aspects to consider: Understanding Needs and Goals Start by understanding the needs, goals, and preferences of your target audience. What are they trying to accomplish in the VR environment? … Read more
Designing artificial intelligence experiences (AIXD) to deliver the right content at the right moment requires a thoughtful approach that combines research, data analysis, and smart algorithmic decisions. Here’s a guide on how to achieve this: Research and Understanding Content Personalization Context Awareness Real-time Data Analysis Dynamic Content Delivery Feedback Mechanisms Transparency and Control Ethical Considerations … Read more
The return on investment of artificial intelligence is multifaceted and extends beyond mere financial metrics. While the cost efficiency and operational optimizations are tangible and quantifiable benefits, the enhanced decision-making, personalized customer experiences, revenue growth, and risk mitigation contribute to the holistic value proposition of AI adoption. Innovation that Drives Revenue Growth and Market Expansion … Read more
The Artificial Intelligence (AI) experience design (XD) discovery process involves understanding and defining your target customer’s interaction with your AI systems to create meaningful and effective experiences. Here’s a general guide to the discovery process for AI XD: 1. Define Objectives and Goals: – Clearly outline the objectives of the AI system and the goals … Read more