Design for Excellence

Design for excellence (DfX) is a systematic and proactive approach to design that uses the knowledge and experience of experts in other parts of the product development process (test, manufacturing, operations, support, etc.) to ensure the final product can be realized at reasonably low life cycle cost while still meeting reliability, quality, durability, and customer expectation targets. DfX … Read more

A Legacy Company Guide to Innovation 

According to Ivanka Visnjic and Ronnie Leten, authors of How to collaborate well and scale up fast (Havard Business Review. September–October 2024), “Large firms aren’t designed for moon shots. Their owners don’t like the risks and won’t kill the goose that lays the golden egg. As a result, all too often they end up defaulting to incremental … Read more

AI-Driven Product Development Lifecycle 

“Nearly 70 percent of top economic performers, versus just half of their peers, use their own software to differentiate themselves from their competitors. One-third of those top performers directly monetize software. Generative AI (gen AI) offers a tantalizing opportunity to increase this value opportunity by helping software talent create better code faster.” – The Gen AI … Read more

AI-Driven Hyper Personalized Journey Orchestration

To personalize a consumer experience, you must tailor interactions based on customer data such as demographics, purchase history and preferences. As customer expectations have evolved, so has the need for more sophisticated approaches. Enter hyper personalization. While personalization might involve sending a targeted email based on past purchases, “hyper personalization” predicts future behavior and proactively … Read more

Sustainability Experience Design

In today’s rapidly evolving world, where environmental concerns are becoming increasingly urgent, the role of design is more critical than ever. Combining the discipline of human-centered design focus on aesthetics, usability, and functionality with the principles of sustainability to create meaningful and engaging eco-experiences. Understanding Sustainable Experience Design Sustainable Experience Design is about more than … Read more

Green Technology

“Solar and Battery Storage to Make Up 81% of New U.S. Electric-Generating Capacity in 2024.” -U.S. Energy Information Administration.  Green technology is an umbrella term that describes the use of technology and science to create products and services that are environmentally friendly. Green tech is related to cleantech, which specifically refers to products or services … Read more

Environmental Technology

Environmental technology is the application of science to address environmental challenges through conservation and the mitigation of human impact to the environment. It broadly includes all technologies that help the environment and improving environmental health. It includes technologies for pollution control, waste management, and remediation of environmental damage, such as air and water purification systems or … Read more

Green, Environmental, and Sustainable Technology: What’s the Difference?

The terms “green technology”, “environmental technology”, and “sustainable technology” are often used interchangeably, but they have key differences with distinct focuses. Green Technology refers to technology that is specifically designed to reduce or reverse the effects of human activity on the environment. It emphasizes minimizing waste, reducing emissions, conserving energy, and using renewable resources. Examples include: Environmental Technology is a broad term … Read more

Universal Design Principles for Technology

Here are some key universal design principles focus specifically on the design and development of technology products, systems, and interfaces: Accessibility: Ensure that the technology is accessible to individuals with disabilities, including those with visual, auditory, motor, or cognitive impairments. This includes providing alternatives to visual and auditory information, support for assistive technologies, and ensuring compatibility … Read more

The Return on Investment of Artificial Intelligence

The return on investment of artificial intelligence is multifaceted and extends beyond mere financial metrics. While the cost efficiency and operational optimizations are tangible and quantifiable benefits, the enhanced decision-making, personalized customer experiences, revenue growth, and risk mitigation contribute to the holistic value proposition of AI adoption.  Innovation that Drives Revenue Growth and Market Expansion … Read more

Artificial Intelligence Experience Design Discovery Process

The Artificial Intelligence (AI) experience design (XD) discovery process involves understanding and defining your target customer’s interaction with your AI systems to create meaningful and effective experiences. Here’s a general guide to the discovery process for AI XD: 1. Define Objectives and Goals:    – Clearly outline the objectives of the AI system and the goals … Read more

AI UX and the Power of the Human in the Loop

One crucial aspect of designing artificial intelligence (AI) generated experiences is the integration of the “Human in the Loop”.  This symbiotic relationship between AI and human input is redefining the way we design, develop, and interact with intelligent systems. What is Human in the Loop? Human in the Loop (HITL) is understanding the irreplaceable role of … Read more