There is more research that shows organizations that involve user experience professionals early and often in the product lifecycle have superior results. According to The Study of Product Performance Teams 2015: “The importance of user experience to an organization’s products grows each year… Our 2015 data reveals that when user experience professionals are actively involved … Read more
In The Business Book, they state that “Creativity involves the generating of ideas, alternatives, or possibilities, and the consideration of situations or problems in novel ways.” They define creativity as “Builds a structure or pattern from diverse elements. Put parts together to form a whole, with emphasis on creating a new meaning or structure.” “Creating” … Read more
The first line of the Agile Manifesto is “Individuals and interactions over processes and tools.” My interpretation – and my experience – of this, is that no matter how great your process and tools, it is people and their interactions that is the success of any organization. In his book, What the CEO Wants You … Read more
Ram Charan, in What the CEO Wants You to Know, shares that: Return on assets = Margin x Velocity The things you are invested in are assets (plant, office, etc.) Some of these assets are big items that are not expected to be sold are sometimes called fixed assets (e.g. building). Margin is the net … Read more
Satisfaction/Value – this charts what customers’ ranked as most valued and most dissatisfied. Items that are most valued and most dissatisfied are where we should concentrate our time fixing. On the contrary, items that our customers don’t value but are satisfied with we should stop spending time on. Items that our customers don’t value and … Read more