Google Design Sprint takes the Design Thinking process and compresses the five stages into five days. Developed at Google Ventures, it’s a “greatest hits” of business strategy, innovation, and behavior science. The idea is that working together in a design sprint, you can shortcut the endless-debate cycle and compress months of time into a single week. … Read more
Inspired by Lean and Agile development theories, Lean UX focuses on the actual experience being designed, rather than deliverables (an updated edition came out this month). This book shows you how to collaborate closely with other members of the product team, and gather feedback early and often. It shares how to drive the design in … Read more
Usability evaluations assess the degree to which your website, application, product or service can be used by your customers, the efficiency of your solution and the overall delightfulness you deliver. These evaluations are to validate that the tasks are easy to complete. It is a test of the ease of use of your offering not … Read more
Earlier this year, the Nielsen Norman Group asked Agile practitioners at a UX conference to share tips that have contributed to the success of their Agile projects. They received 125 responses from professionals that worked in various-size companies and held different job responsibilities, ranging from UX designers and developers to product owners and project managers. Here are … Read more
Customer Collaboration Over Contract Negotiation is one of the four statements of the Agile Manifesto. If you are a small software company or you are working in a JAD with your customers, then customer collaboration is the actual customer who is purchasing your solution. If you are large organization, the customer may be your internal customer … Read more
Recently, I was interviewed by Portofino Media, Topics for Agile Innovation, Exploring the Agile User Experience Journey. In this interview, Armond Merhabian and I focus on UX in context of the Agile Manifesto. In recent blogs, I have covered UX and other parts of the manifesto like Individuals and Interactions Over Process and Tools and … Read more
The term agile was first coined for this in 2001, in the Manifesto for Agile Software Development. According to the manifesto Twelve Principles of Agile Software, their highest priority is to “Satisfy the customer through early and continuous delivery of valuable software.” Which is a good thing, especially in today’s rapidly changing marketplace. Another one of their … Read more
“In preparing for battle I have always found that plans are useless, but planning is indispensable.” – Dwight D. Eisenhower In the Agile Manifesto, it is stated that the value of Responding to Change Over Following a Plan. The Agile movement seeks alternatives to traditional project management like waterfall and traditional sequential development that cannot adapt quickly enough … Read more
Marty Cagan gave a talk on The Root Causes of Product Failure at productcamp la. Many things that he shared resonated with me. Here are few ideas about the big difference between how most product teams work and the best product teams work: The Product Team. If you want to make great products, the product … Read more
Value-Driven Design is a process where the design choices are made to maximize system value rather than to meet performance requirements. Value-Driven Design grew from a collaboration of three Technical Committees of the American Institute for Aeronautics and Astronautics (AIAA): the Economics Technical Committee, the Systems Engineering Technical Committee, and the Multidisciplinary Optimization Technical Committee. … Read more
These annual ongoing studies share information that is meaningful to executives of product organizations in general and product executives in particular. Once the survey is complete, the data is shared with an independent statistician who conducts regression analysis. The result of this regression analysis are factors that are highly correlated with high performance on product … Read more
I got a coupe of events coming up that I want to share: Emotional Connections Co-Merge Tuesday, November 10 5:30 – 6:30 pm. The talk will be Based on Jeof and my book, The Customer Experience Revolution, I will share how companies like Coke, Mini Cooper, Intuit and more develop deep emotional connection that create … Read more