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Adapted from my article, “Artificial Intelligence Experience Design Principles 2025,” this podcasts presents guidelines for designing experiences involving artificial intelligence. It emphasizes understanding the audience, setting realistic expectations, and transparently explaining AI results and confidence levels – stressing the importance of graceful degradation, knowing when not to automate, and maintaining human control.
And advocating for building trust over time, adapting to evolving needs, and balancing predictability with the potential for serendipitous discoveries – highlighting the necessity of prototyping with diverse data and fostering collaboration among various experts to shape AI responsibly.
Enjoy.