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Category: Technology

Experience Design Principles for Machine Learning Solutions

Posted in Analytics, Design, Experience Design, Innovation, and Technology

“Nowadays, the design of many digital services does not only rely on data manipulation and information design but also on systems that learn from their…

Create a Brilliant Product Roadmap

Posted in Business Strategy, Customer Insights, Leadership, Product, and Technology

Full disclosure, I love Aha! Product Management road-mapping software and have introduced it to several companies. When I saw this post by Brian de Haaff,…

Minimum Desirable Product

Posted in Agile, Design, Design Thinking, Experience Design, Innovation, and Technology

Andrew Chen shares in Minimum Desirable Product: “a business-driven company might try to assess viability upfront, thinking about metrics and revenue and market sizes. A…

Viability, Feasibility and Desirability

Posted in Customer Experience, Design, Design Thinking, Emotional Design, Experience Design, Innovation, Product, Service Design, and Technology

IDEO has been leading the charge on an innovation model built around Design Thinking. In this model, there are three key perspectives: Viability. Is it…

What is UX Debt?

Posted in Technology

The term “UX debt” comes to us from the term “Technical Debt” coined by Ward Cunningham. Technical debt (sometimes called code debt) is “a concept…

Fixing Your UX Debt

Posted in Technology

In The 3-Step Guide to Erasing Your UX Debt, Jack Moffett shares: Step 1: Create and Validate a UX Debt Inventory. Review your support call…

Design Sprints with Sean Van Tyne on Portofino Media

Posted in Agile, Business Strategy, Customer Experience, Design Thinking, Experience Design, Product, and Technology

I joined host, Armond Merhabian, and co-host, Daniel Spencer, to discuss how Design Sprints can accelerate Product discovery and development. We discussed how Design Sprints…

Google Design Sprint

Posted in Agile, Customer Experience, Design Thinking, Experience Design, Innovation, and Technology

Google Design Sprint takes the Design Thinking process and compresses the five stages into five days. Developed at Google Ventures, it’s a “greatest hits” of business…

Lean UX

Posted in Agile, Experience Design, Technology, and Voice of the Custostomer

Inspired by Lean and Agile development theories, Lean UX focuses on the actual experience being designed, rather than deliverables (an updated edition came out this…

10 Tips for UX Success from Agile Practitioners

Posted in Agile, Experience Design, and Technology

Earlier this year, the Nielsen Norman Group asked Agile practitioners at a UX conference to share tips that have contributed to the success of their…

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