Good mentors are important. The best workplaces have formal programs to develop mentoring relationships. LinkedIn has even launched a feature to help you find one. And how to be…
Good Mentor Questions
Posted in Career Advice, Leadership, and Life
Category: Career Advice
Tom Friedman’s Five Rules for Surviving our New Economy
Posted in Business Strategy, and Career Advice
From The Wall Street Journals article, Radically Open: Tom Friedman On the Future of Work,Tom Friedman, Pulitzer Prize-winning columnist for The New York Times and author…
The Power of Optimism
Posted in Business Strategy, Career Advice, Culture, Innovation, Leadership, and Life
“A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.” – Winston Churchill In today’s dynamic markets, teams must…
The Customer Experience Revolution – The Trailer
Posted in Books, Career Advice, conferences, Customer Experience, Customer Insights, Emotional Design, Experience Design, Innovation, and Leadership
It has been an exciting year for Jeof and I and The Customer Experience Revolution this month. We had a great time as Closing Keynotes…
Finally, a body of knowledge guide for Product Management and Marketing!
Posted in Books, and Career Advice
The Standard for Product Management and Marketing is Here! The Guide to the Product Management and Marketing Body of Knowledge (ProdBOK) is a comprehensive, easy to…
Give the Moment What the Moment Needs
Posted in Career Advice, Customer Experience, Experience Design, Life, Quotes, and Service Design
Chris Bryant, at ProductCamp SoCal last year, said “Give the moment what the moment needs” I jotted this down and it really stuck with me. …
Lessons From Apple: Schedule-driven release produces half-baked products and kills innovation
Posted in Career Advice, Customer Experience, Experience Design, Leadership, and Uncategorized
In the October 29 post by Om Malik, From inside Apple, the Scott Forstall fallout at Gigaom.com,Om shares: “Unlike in the Jobs era, when the…
Great Leaders Facilitate Innovation with Encouragement
Posted in Career Advice, Culture, and Leadership
In their August 20 post this past week, To Encourage Innovation, Eradicate Blame, Ken and Scott Blanchard share that “We know that the most innovative…
Experience Design Meeting Guidelines
Posted in Career Advice, and Experience Design
Set the stage – describe the role (and the persona if it relevant to the design) and the scenario with a focus on the…
Why I Network
Posted in Career Advice
Several years ago I had the best job! I loved the company. I loved the folks I worked with. I loved what I was doing.…