While helping BD Medical Technology redesign their intranet, I got the distinct honor and pleasure of working with the Nielsen Norman Group. NN/g conducted card sorts and tree studies with UserZoom. This also led to me doing a NN/g Design Thinking and Agile online seminar.
UserZoom has been one of the primary sponsor of UX Book Camp since 2016. UserZoom leverages the powerful combination of User Videos and UX Metrics, for the quantitative and qualitative data needed to interpret and improve the relationship between user experience and business KPIs. Something we discuss quite a bit in Easy to Use 2.0 and at our UX Boot Camps.
