Speaking

Upcoming Events

June 1: SoCal UX Camp 2013, CSU Fullerton, CA
June 25: Customer Experience Special Interest Group, San Diego, CA

July 17: TechBiz Connection, Irvine, CA
July 20: Mihaylo College of Business and Economics, Cal State Fullerton
July 23: Customer Experience Special Interest Group, San Diego, CA

August 27: Customer Experience Special Interest Group, San Diego, CA

September 24: Customer Experience Special Interest Group, San Diego, CA

October 21-23: The Market Research Event, Nashville, TN
October 22: 
Customer Experience Special Interest Group, San Diego, CA

2013 Events

SoCal UX Camp 2013
Cal State Fullerton’s Garden Grove Center
Fullerton, CA, June 1

Topics:

Enchantment!
The Touch Experience

The 12 Essentials of Customer Experience
Customer Experience Professional Association SoCal
Costa Mesa, CA, February 28

“Sean provided expert content based on years of research. His style was charismatic and filled with stories about conversations with companies (from) the Customer Experience Revolution… His content was relevant… And the audience appreciated his fresh insights and approach to the topic.” – Annette Franz, SoCal Local Networking Event Lead – CXPA

Ask, Watch, and Listen
Los Angeles User Experience
Santa Monica, CA, February 21

“The ratings for the Sean Van Tyne event were exceptionally high. I’m thrilled that the great majority who attended really enjoyed Sean’s talk.” – Crystal Ehrlich, LA UX Organizer

LA UX video

Ask, Watch, and Listen, Commit to the Customer Experience
University California San Diego
San Diego, CA, January 30, 2013

2012 Events

ProductCamp SoCal 2012
Cal State Fullerton’s Mihaylo College of Business
Fullerton, CA, November 1, 2012

Emotional Connection from The Customer Experience Revolution
User Experience and Scaled Agile Framework

PMI San Diego
San Diego, CA, October 11

CoreLogic Product Summit
Orange County, CA, October 9-10

The Gateway Analytic Network: The Product Management Event 2012, Opening Speaker
San Diego, CA, October 8

CXO TweetChat: Customer Journey Maps
Customer Experience Optimization, September 17, 2012

Cal State Fullerton Mihaylo College of Business and Economics
Fullerton, CA, September 15, 2012

User Experience Orange County
Orange County, CA, September 4, 2012

OCUX Highlights video

LPL Financial 2012 Focus Conference
San Diego, CA, August 20 and 22, 2012

“Nearly 2,600 LPL Financial advisors attended our annual national conference, in San Diego to discover ways to grow their business. LPL Financial invited Sean to speak with our advisors on his latest book, The Customer Experience Revolution. Sean shared valuable insights from his research and helped our small business owner advisors learn how they can too implement proven strategies to improve their customer experience. Participants in Sean’s talk rated the learnings as some of their best takeaways from the conference.” – Jen Gloss, Senior Vice President of Business Consulting, LPL Financial

nliven Tech Talk
San Diego, CA, July 17, 2012

The 12 Essential of Customer Experience
Orange County Product Managers
Orange County, CA, July 11, 2012

The Customer Experience Revolution: Lessons about different and better from some of the best
San Diego Software Industry Council
San Diego, CA, June 14, 2012

America Session 2012
World Trade Center Association
San Diego, CA, April 18, 2012

Service Excellence Summit 2012, Keynote Speaker
JD Power and Associates
Orlando, Florida
March 13-15, 2012


Cal State Fullerton Mihaylo College of Business and Economics

Fullerton, CA, February 18, 2012

Website Usability LIVE 
TechBiz Connection
Irvine, California, January 18, 2012

2011 Events

Software Development and Evolution Conference 2011
Winnipeg, Canada, October 17 -19, 2011

Ask Watch and Listen (PDF)

UX Design and Agile Development (PDF)

ProductCamp SoCal 2011
Cal State Fullerton’s Mihaylo College of Business
Fullerton, CA, October 15, 2011

Customer Journey Mapping
San Diego Software Industry Council
July 14, 2011

Designing Technology for People
Los Angeles IIBA
Disney Consumer Products
Los Angeles, CA, May 17, 2011

How Much UX
PMI San Diego Conference 2011, May 14, 2011

Applying the Theory of Multiple Intelligence to the Online Learning Experience
Bridgepoint Education, San Diego, CA, April 27, 2011

Companies with UX departments
San Diego Computer-Human Interaction
April 20, 2011

What Are YOUR User Experience Requirements?
San Diego Software Industry Council
April 7, 2011

Profitability by Customer Experience
OC Product Managers, Orange County, CA
March 30, 2011

Pathways to User Experience
San Diego Computer-Human Interaction
February 16, 2011

2010 Events

ProductCamp SoCal 2
Cal State Fullerton’s Mihaylo College of Business
November 6, 2010

User Experience Balanced Scorecard
San Diego Software Industry Council
User Experience Business Information Group
September 15, 2010

Bridging the Gap between Management and Development Webinar
Creative Good Council High Tech SIG
August 10, 2010

Customer Experience and Emotional Design
San Diego Software Industry Council
User Experience Business Information Group
June 02, 2010

Get It Right: Analytics and User Experience Design
San Diego Software Industry Council
User Experience Business Information Group
March 03, 2010

UCSD CSSA Cognitive Science Conference 2010
January 16, 2010

2009 Events

Human Centered Design: User-Experience Development: Strategy, Tactics, and Maturity Modeling
HCI International 2009, July 22, 2009

white paper (download)

User Experience: Bridging the Gap between Business and Technology
PMI SD Conference, MAY 15, 2009

UX measurements accelerate revenue!
San Diego Software Industry Council
User Experience Business Information Group
June 3, 2009

UX with What You Got: In-sourcing Your User Experience
San Diego Software Industry Council User Experience Business Information Group
March 05, 2009

Architecture from Solution to Enterprise: A necessary evil or effective best practices?
AITP San Diego, February 11, 2009
International Institute of Business Analysis
Business Analyst Role in developing successful User Experience
January 20, 2009 San Diego, CA

2008 Events

Market Aligned User Experience Seminar
Del Mar Doubletree, October 8, 2008

Fuel-efficient User Experience
SDSIC User Experience BIG, September 10, 2008

Achieving Customer Loyalty and Top Line Growth through User Experience Talent Acquisition
SDSIC User Experience BIG, June 4, 2008

User Experience Design
San Diego Chapter of Society for Software Quality, March 27, 2008

Beyond Usability
SDSIC User Experience BIG, March 5, 2008

Mashups! Composite Enterprise Applications
SDSIC Service Oriented Architecture BIG, February 27, 2008

2007 Events

What We Learn from Our Customers
SDSIC User Experience BIG, October 10, 2007

The User is NOT You: Defining Your Users
SDSIC User Experience BIG, September 5, 2007

A Primer on User Experience
Customer’s Rock!, July 20, 2007

Customer Rock’s blog.

User Experience Primer (PDF)

Creating Outstanding User Experiences Workshop
Managing Innovation Conference, May 16th, 2007

What is the ROI of User Experience?
SDSIC User Experience BIG, April 4, 2007

Product Design meets Product Management
SDSIC Product Management BIG, February 15, 2007

Product Design: Bridging the Gap Between Product Management and Development
STC San Diego, January 10, 2007