Upcoming Events
June 1: SoCal UX Camp 2013, CSU Fullerton, CA
June 25: Customer Experience Special Interest Group, San Diego, CA
July 17: TechBiz Connection, Irvine, CA
July 20: Mihaylo College of Business and Economics, Cal State Fullerton
July 23: Customer Experience Special Interest Group, San Diego, CA
August 27: Customer Experience Special Interest Group, San Diego, CA
September 24: Customer Experience Special Interest Group, San Diego, CA
October 21-23: The Market Research Event, Nashville, TN
October 22: Customer Experience Special Interest Group, San Diego, CA
2013 Events
SoCal UX Camp 2013
Cal State Fullerton’s Garden Grove Center
Fullerton, CA, June 1
Topics:
Enchantment!
The Touch Experience
The 12 Essentials of Customer Experience
Customer Experience Professional Association SoCal
Costa Mesa, CA, February 28
“Sean provided expert content based on years of research. His style was charismatic and filled with stories about conversations with companies (from) the Customer Experience Revolution… His content was relevant… And the audience appreciated his fresh insights and approach to the topic.” – Annette Franz, SoCal Local Networking Event Lead – CXPA
Ask, Watch, and Listen
Los Angeles User Experience
Santa Monica, CA, February 21
“The ratings for the Sean Van Tyne event were exceptionally high. I’m thrilled that the great majority who attended really enjoyed Sean’s talk.” – Crystal Ehrlich, LA UX Organizer
Ask, Watch, and Listen, Commit to the Customer Experience
University California San Diego
San Diego, CA, January 30, 2013
2012 Events
ProductCamp SoCal 2012
Cal State Fullerton’s Mihaylo College of Business
Fullerton, CA, November 1, 2012
Emotional Connection from The Customer Experience Revolution
User Experience and Scaled Agile Framework
PMI San Diego
San Diego, CA, October 11
CoreLogic Product Summit
Orange County, CA, October 9-10
The Gateway Analytic Network: The Product Management Event 2012, Opening Speaker
San Diego, CA, October 8
CXO TweetChat: Customer Journey Maps
Customer Experience Optimization, September 17, 2012
Cal State Fullerton Mihaylo College of Business and Economics
Fullerton, CA, September 15, 2012
User Experience Orange County
Orange County, CA, September 4, 2012
LPL Financial 2012 Focus Conference
San Diego, CA, August 20 and 22, 2012
“Nearly 2,600 LPL Financial advisors attended our annual national conference, in San Diego to discover ways to grow their business. LPL Financial invited Sean to speak with our advisors on his latest book, The Customer Experience Revolution. Sean shared valuable insights from his research and helped our small business owner advisors learn how they can too implement proven strategies to improve their customer experience. Participants in Sean’s talk rated the learnings as some of their best takeaways from the conference.” – Jen Gloss, Senior Vice President of Business Consulting, LPL Financial
nliven Tech Talk
San Diego, CA, July 17, 2012
The 12 Essential of Customer Experience
Orange County Product Managers
Orange County, CA, July 11, 2012
The Customer Experience Revolution: Lessons about different and better from some of the best
San Diego Software Industry Council
San Diego, CA, June 14, 2012
America Session 2012
World Trade Center Association
San Diego, CA, April 18, 2012
Service Excellence Summit 2012, Keynote Speaker
JD Power and Associates
Orlando, Florida, March 13-15, 2012
Cal State Fullerton Mihaylo College of Business and Economics
Fullerton, CA, February 18, 2012
Website Usability LIVE
TechBiz Connection
Irvine, California, January 18, 2012
2011 Events
Software Development and Evolution Conference 2011
Winnipeg, Canada, October 17 -19, 2011
Ask Watch and Listen (PDF)
UX Design and Agile Development (PDF)
ProductCamp SoCal 2011
Cal State Fullerton’s Mihaylo College of Business
Fullerton, CA, October 15, 2011
Customer Journey Mapping
San Diego Software Industry Council
July 14, 2011
Designing Technology for People
Los Angeles IIBA
Disney Consumer Products
Los Angeles, CA, May 17, 2011
How Much UX
PMI San Diego Conference 2011, May 14, 2011
Applying the Theory of Multiple Intelligence to the Online Learning Experience
Bridgepoint Education, San Diego, CA, April 27, 2011
Companies with UX departments
San Diego Computer-Human Interaction
April 20, 2011
What Are YOUR User Experience Requirements?
San Diego Software Industry Council
April 7, 2011
Profitability by Customer Experience
OC Product Managers, Orange County, CA
March 30, 2011
Pathways to User Experience
San Diego Computer-Human Interaction
February 16, 2011
2010 Events
ProductCamp SoCal 2
Cal State Fullerton’s Mihaylo College of Business
November 6, 2010
User Experience Balanced Scorecard
San Diego Software Industry Council
User Experience Business Information Group
September 15, 2010
Bridging the Gap between Management and Development Webinar
Creative Good Council High Tech SIG
August 10, 2010
Customer Experience and Emotional Design
San Diego Software Industry Council
User Experience Business Information Group
June 02, 2010
Get It Right: Analytics and User Experience Design
San Diego Software Industry Council
User Experience Business Information Group
March 03, 2010
UCSD CSSA Cognitive Science Conference 2010
January 16, 2010
2009 Events
Human Centered Design: User-Experience Development: Strategy, Tactics, and Maturity Modeling
HCI International 2009, July 22, 2009
white paper (download)
User Experience: Bridging the Gap between Business and Technology
PMI SD Conference, MAY 15, 2009
UX measurements accelerate revenue!
San Diego Software Industry Council
User Experience Business Information Group
June 3, 2009
UX with What You Got: In-sourcing Your User Experience
San Diego Software Industry Council User Experience Business Information Group
March 05, 2009
Architecture from Solution to Enterprise: A necessary evil or effective best practices?
AITP San Diego, February 11, 2009
International Institute of Business Analysis
Business Analyst Role in developing successful User Experience
January 20, 2009 San Diego, CA
2008 Events
Market Aligned User Experience Seminar
Del Mar Doubletree, October 8, 2008
Fuel-efficient User Experience
SDSIC User Experience BIG, September 10, 2008
Achieving Customer Loyalty and Top Line Growth through User Experience Talent Acquisition
SDSIC User Experience BIG, June 4, 2008
User Experience Design
San Diego Chapter of Society for Software Quality, March 27, 2008
Beyond Usability
SDSIC User Experience BIG, March 5, 2008
Mashups! Composite Enterprise Applications
SDSIC Service Oriented Architecture BIG, February 27, 2008
2007 Events
What We Learn from Our Customers
SDSIC User Experience BIG, October 10, 2007
The User is NOT You: Defining Your Users
SDSIC User Experience BIG, September 5, 2007
A Primer on User Experience
Customer’s Rock!, July 20, 2007
User Experience Primer (PDF)
Creating Outstanding User Experiences Workshop
Managing Innovation Conference, May 16th, 2007
What is the ROI of User Experience?
SDSIC User Experience BIG, April 4, 2007
Product Design meets Product Management
SDSIC Product Management BIG, February 15, 2007
Product Design: Bridging the Gap Between Product Management and Development
STC San Diego, January 10, 2007
