Comments for Sean Van Tyne

Comment on Customer Enchantment: An Interview with Bob Caruso by Give the Moment What the Moment Needs | Sean Van Tyne

Give the Moment What the Moment Needs | Sean Van Tyne — Sun, 09 Jun 2013 15:39:18 +0000

[...] This also applies to what we do as experience designers. Experience design is all about designing the experience of the moment and all the moments around a moment. To paraphrases Pine and Gilmore, experience is not about entertainment but engagement. As experience designers, we are no longer in the business of delightment but enchantment. [...]

Comment on The TEDxSanDiego Experience by Elida

Elida — Fri, 31 May 2013 00:34:40 +0000

I have read so many articles or reviews concerning the
blogger lovers except this article is in fact a fastidious piece
of writing, keep it up.

Comment on Customer Experience Satisfaction, Loyalty and Advocacy Questions by Carl Bardin

Carl Bardin — Tue, 21 May 2013 08:50:57 +0000

Greetings from Ohio! I’m bored at work so I decided to check out your blog on my iphone during lunch break. I love the knowledge you provide here and can’t wait to take a look when I get home. I’m surprised at how quick your blog loaded on my cell phone .. I’m not even using WIFI, just 3G .. Anyways, amazing blog!

Comment on The TEDxSanDiego Experience by Sean Van Tyne

Sean Van Tyne — Sun, 12 May 2013 20:58:10 +0000

thanks Willy. Please let me know if there is anything specific that you would like me to blog about

Comment on The TEDxSanDiego Experience by willy-huybrechts-gallery.com

willy-huybrechts-gallery.com — Mon, 29 Apr 2013 11:13:53 +0000

Hello! Someone in my Myspace group shared this site with
us so I came to look it over. I’m definitely enjoying the information. I’m bookmarking and
will be tweeting this to my followers! Great blog and
outstanding design.

Comment on Customer Experience Strategy, Measurement, and People by Ian Golding

Ian Golding — Mon, 01 Apr 2013 07:28:26 +0000

Many thanks for sharing my blog post Sean. It is very much appreciated.

Comment on Ten Critical Components of a Great Customer Experience Journey Map by Jim Tincher, Heart of the Customer

Jim Tincher, Heart of the Customer — Wed, 13 Mar 2013 03:07:57 +0000

Shawn,

Thanks for the support!

Jim

Comment on The Tablet is now the Preferred Device for Reading and Writing Emails by Sanjiv

Sanjiv — Sun, 27 Jan 2013 23:45:54 +0000

Good points Sean. I too find that tablets are good for reading & writing emails that tend to be long. But for majority of the cases that need small responses I have started to use my Android phone more & more as it is quick and easy to type it off — of course you need thin fingers like mine . I now find myself carrying my tablet less & less since the phone can do most of it albeit the screen is smaller. I am able to quickly whip up a power point or image slides to show people some concepts if needed. With an HDMI cable I can use a larger screen also if needed.

Comment on Good Service Design Breeds Satisfied, Loyal Customers by Rogers Update: The Saga Continues

Rogers Update: The Saga Continues — Thu, 24 Jan 2013 06:26:58 +0000

[...] They would get a lot better press if they said, “We’ll forgive this,” and would probably get a renewed contract that’s worth over $2,000 over the next year. Otherwise, there’s a good chance they’ll lose a customer over this. Sean Van Tyne, a friend of mine, talks about how good service breeds loyal customers. [...]

Comment on The TEDxSanDiego Experience by Mark Tomaszewicz

Mark Tomaszewicz — Tue, 04 Dec 2012 05:52:38 +0000

Sean, thank you for contributing to TEDxSanDiego. It truly was a special experience that you helped bring to life.

Thanks buddy,
Mark