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Tag: leadership

Trust and Loyalty

Posted in Business Strategy, Culture, and Leadership

I have been fortunate to have some great leaders along my path. They seemed to have genuinely cared about me and instilled in me a…

The Design Mission Statement

Posted in Business Strategy, Customer Experience, Design, Experience Design, and Leadership

A mission statement is a written declaration of an organization’s core purpose. Properly crafted mission statements: serve as filters to separate what is important from…

The Four Stages of Learning and Your 30-60-90 Day Plan

Posted in Business Strategy, and Leadership

The Four Stages of Learning suggests that individuals are initially unaware of how little they know, or unconscious of their incompetence – we don’t know…

How to Get Your UX Team a Seat at the Table: Building UX into Business Competency

Posted in Business Strategy, Experience Design, and Leadership

I have grown several UX departments from little or nothing to global highly efficient and effective teams. In every case, it was the same –…

Like Optimism, Happiness is a Good Thing, too

Posted in Culture, and Life

As I have discuss the virtue of optimism, Rebecca Temsen, a blogger at Self Development Secrets, reached out to me and shared this post on happiness.…

The Power of Optimism

Posted in Business Strategy, Career Advice, Culture, Innovation, Leadership, and Life

“A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.” – Winston Churchill In today’s dynamic markets, teams must…

How to Hire the Right User Experience Talent

Posted in Business Strategy, Experience Design, and Leadership

Over the years, this is the most consistent question I get asked is “How do you hire the right User Experience talent?” Here are my…

How to Build the Perfect Team

Posted in Business Strategy, and Leadership

In a recent New York Times article, What Google Learned From Its Quest to Build the Perfect Team: New research reveals surprising truths about why…

People over Process and Tools

Posted in Business Strategy, Culture, and Leadership

The first line of the Agile Manifesto is “Individuals and interactions over processes and tools.” My interpretation – and my experience – of this, is…

The Essential Guide To SWOT Analysis: An Interview with Jackson Hille

Posted in Business Strategy

Jackson Hille is a Content Associate for FormSwift, a SaaS startup that focuses on providing customizable personal and legal templates to small businesses and nonprofits.…

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