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Category: Leadership

Good Mentor Questions

Posted in Career Advice, Leadership, and Life

Good mentors are important. The best workplaces have formal programs to develop mentoring relationships. LinkedIn has even launched a feature to help you find one. And how to be…

Trust and Loyalty

Posted in Business Strategy, Culture, and Leadership

I have been fortunate to have some great leaders along my path. They seemed to have genuinely cared about me and instilled in me a…

The Design Mission Statement

Posted in Business Strategy, Customer Experience, Design, Experience Design, and Leadership

A mission statement is a written declaration of an organization’s core purpose. Properly crafted mission statements: serve as filters to separate what is important from…

The Design Vision Statement

Posted in Business Strategy, Design, and Leadership

Over the years, I have developed my share of Design vision, missions, goals and strategies. Early in my career, I developed the teams from scratch…

The Four Stages of Learning and Your 30-60-90 Day Plan

Posted in Business Strategy, and Leadership

The Four Stages of Learning suggests that individuals are initially unaware of how little they know, or unconscious of their incompetence – we don’t know…

How to Get Your UX Team a Seat at the Table: Building UX into Business Competency

Posted in Business Strategy, Experience Design, and Leadership

I have grown several UX departments from little or nothing to global highly efficient and effective teams. In every case, it was the same –…

Create a Brilliant Product Roadmap

Posted in Business Strategy, Customer Insights, Leadership, Product, and Technology

Full disclosure, I love Aha! Product Management road-mapping software and have introduced it to several companies. When I saw this post by Brian de Haaff,…

The Power of Optimism

Posted in Business Strategy, Career Advice, Culture, Innovation, Leadership, and Life

“A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.” – Winston Churchill In today’s dynamic markets, teams must…

How to Hire the Right User Experience Talent

Posted in Business Strategy, Experience Design, and Leadership

Over the years, this is the most consistent question I get asked is “How do you hire the right User Experience talent?” Here are my…

Better Metrics for Measuring Agile Development Success

Posted in Agile, Business Strategy, Experience Design, Leadership, Product, and Technology

The term agile was first coined for this in 2001, in the Manifesto for Agile Software Development.  According to the manifesto Twelve Principles of Agile Software, their highest…

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