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Category: Culture

Inspire the Creation of Great Experiences

Posted in Culture, Customer Experience, Experience Design, Leadership, and Quotes

There’s work and there’s your life’s work. The kind of work that has your fingerprints all over it. The kind of work that you’d never…

Customer Experience is a Journey – Not a Destination

Posted in Brand, Culture, and Customer Experience

Too few companies are even managing their customer experiences. Customers are having experiences with their brand, message, and business – but they are not listening.…

Great Leaders have a Fundamentally Different Understanding of the Company Experience

Posted in Culture, and Leadership

On April 23, 2012, Geoffrey James posted 8 Core Beliefs of Extraordinary Bosses. In this post, Geoff shares that the best managers have a fundamentally…

Color in Culture

Posted in Color, and Culture

I have had a fascination with color and culture for most of my life. From color theory to ethnography, it is all so interesting! And important when you…

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