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Month: August 2016

Customer Collaboration Over Contract Negotiation

Posted in Agile, Business Strategy, Design, Experience Design, Product, and Technology

Customer Collaboration Over Contract Negotiation is one of the four statements of the Agile Manifesto. If you are a small software company or you are…

Joint Application Design

Posted in Business Strategy, Customer Experience, Design, Experience Design, Technology, and Voice of the Custostomer

IBM formalized the Joint Application Design process in 1974. In JAD, customers and end-users jointly define and design their solution with the solution provider that…

User Experience Documentation Needs to be Agile

Posted in Agile, Experience Design, and Technology

Recently, I was interviewed by Portofino Media, Topics for Agile Innovation, Exploring the Agile User Experience Journey. In this interview, Armond Merhabian and I focus…

Better Metrics for Measuring Agile Development Success

Posted in Agile, Business Strategy, Experience Design, Leadership, Product, and Technology

The term agile was first coined for this in 2001, in the Manifesto for Agile Software Development.  According to the manifesto Twelve Principles of Agile Software, their highest…

Plans Don’t Fail. People Fail to Plan

Posted in Agile, Business Strategy, and Design

Yesterday I had the honor of giving the keynote speech at  SoCal UX Camp 2016 . My talk addressed some of the challenges of doing…

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