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Month: November 2011

Look at What People are saying about The Customer Experience Revolution

Posted in Books

 “The Customer Experience Revolution is a book that everyone who wants to succeed in business must read.” — Todd Robinson, Founder and Former Chairman, LPL…

At the Heart of Experience Design are the Designers and Testing

Posted in Experience Design

If you are designing experiences for services then you will need service designers. If it is a space or counter experience then it may include…

Using Games to Improve Performance and Result

Posted in articles

Sue Baechler, Learning Product Strategist, Game Designer and Founder and CEO of Originaliti Media Inc., shares that games and game-based approaches are transforming the way…

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