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Month: October 2010

Validate Your User Experience Designs with Your Customers and Users

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When validating your new idea to the market, educate your customers so they can put your solution in a new context. This paradigm shift for…

Designing the Customer and User Experience

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Designing a user experience may be easy to you, but remember that customers and users don’t know what they specifically want in a solution. They…

Define the Customers’ Workflow and Users’ Tasks

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To design user experiences that are easy to use for your customers and users, become familiar with the customers’ workflows and the users’ tasks. When…

Understand Your Customer in Context of the Market

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Researching the customer and user needs The first step in understanding the needs of customers and users is to understand their marketplace. Put the customers…

Easy to Use for Whom: Defining the Customer and User Experience for Enterprise Software

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For enterprise software, the customer is the person or group within the organization who decides whether or not to purchase the solution while the user…

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